MEMCO has a commitment to its customers in the region, that we will deliver a high quality after sales support. It ’s their return of investment and it is MEMCO’s long term business relationship investment.
MEMCO believes that we are in a competitive marketplace which is dependable on after sales support. MEMCO looks at a long term business relationship with our customers and realizes that the way to do so is to invest in MEMCO after sales support.
MEMCO focuses on three main competitive advantages:
- Spare parts availability at MEMCO inventories
- Being near to our customers, allows us to offer rapid support and ease of access
- The accumulated knowledge gained through diversified projects
MEMCO provides after sales services in different levels :
- Regular visits to our customers’ plants
- Support services on site according to the level of agreement with our customers
- Shared desktop support services.